Connect with your website visitors for free with the 3CX Live Chat plugin which works with 3CX. With more than 30,000 active installations, 3CX Live Chat is a reliable and tested live chat solution for WordPress. Not just a live chat solution, with 3CX Live Chat you get integrated voice, video & team collaboration features included. Get 3CX free forever, and benefit from:
Increased sales: connect with website visitors & potential leads in real-time as they browse your website.
Quicker resolution: switch from chat to call at any point to resolve issues faster via voice.
Free calls: invite web visitors to contact you via ‘3CX Talk’ links. No dialing of numbers
Increased collaboration: forward chats & discuss customer issues with your team.
Never leave a chat unanswered: assign chats to groups, including queue-based group handling of chats.
Meet over video: connect with visitors over video call or set up video conferences for company wide meetings.
Work remotely: respond to live chats on the go with included iOS & Android apps.
One system for all: answer calls, live chats, SMS, Facebook and WhatsApp messages all from the same interface
Know who’s chatting: identify existing customers and bring up their contact records all from same interface
Improved productivity: extensive chat and call reports to evaluate agent performance
Free edition is free forever. No per user per month licensing
Other chat features
Fully customizable chat box
Full anonymity for your visitors
Create custom offline message forms & store messages offline
Access historical live chat records
View missed live chats
Chats sent and received at lightning fast speed via 3CX Live Chat Servers
Compatible with all caching plugins (live chat window loaded via Ajax)
Enable/Disable sound when a new live chat message is received
Ban visitors from chatting to you based on IP Address
Quick responses (insert a predefined response to your live chat box)
Customer satisfaction ratings for each chat session
Add your company logo to the live chat window
Add your photo to the live chat window
Include/exclude the live chat from appearing on certain pages